WRC Customer Return Procedures
Goods may not be returned for credit without WRC's prior
written consent and may be subject to a Twenty percent (20%) restocking
charge.
Such credit is issued
for Buyer's use towards future purchases.
All transportation charges for
returned Goods are the responsibility of Buyer.
Returned Goods are
subject
to WRC inspection and will not be considered
for acceptance for credit unless they are
(i) in WRC's sole discretion in "like
new" condition, and
(ii) returned to WRC within 60 days from the date
of shipment.
Buyer hereby agrees that it shall not debit WRC's account
for any return, regardless of the reason for
such return unless agreed to by WRC.
First, email support@wrcakron.com listing the product and reason
for return.
After you have received WRC's written consent, please download, print and complete the Return Authorization form
1. Return to WRC with a copy of this RMA form as the packing list copy.
2. Mark the RMA# on the outside of the shipping carton.
3. Merchandise returned must be in original packaging, unused and
in re-saleable condition.
4.ALL PARTS MUST BE SHIPPED IN ANTI-STATIC PACKAGING OR THEY WILL NOT BE ACCEPTED.
5. All customer part mumbers and markings must be removed before returning to WRC.
6. Merchandise must be returned FREIGHT PREPAID.
7. Credit will be issued upon receipt of the material subject to inspection and
quantity verification by our receiving department.
Ship to:
Western Reserve Controls
1485 Exeter Drive
Akron, Ohio 44305
©Western Reserve Controls, All rights reserved